Why choose Cedars?

A fully-managed service for complete peace of mind.

Frequently Asked Questions

The reason why we’re the number one home care agency

One of the things our company has to offer is our very own credibility. Not mentioning the number of care specialists we have and their excellent skills

The Cedars is a family-owned company which aims to give the best quality of care an agency can provide. We are one of the people’s choice when it comes to exceeding your expectations in terms of your home care requirements.

Quality of work is what our company is known for. This means that we give the best care that perfectly fits for you. Moreover, our company is holding a keen reputation in terms of home care, which is being shown in the ratings from people we provide care for, as well as client recommendations.

A service that’s fully regulated

Should you choose us in terms of home care services, we’ll manage everything from your application to the actual home care support. We are fully registered and regulated by the Care Quality Commission.

An agency that’s fully regulated can give you the assurance of excellence and quality care from all its employees. We follow strict protocol and regulatory standards which gives clients that extra peace of mind knowing they are in perfectly good hands.

Directly-hired carers

Every carer in our agency was directly employed by The Cedars Home Care. This means there’s no third party agency that hires for us and that we make sure that our human resources department is personal involved in the hiring of employees.

The significance of having directly-hired carers is that we guarantee they will hold our high standards and are experts in their field. Plus, each carer has been trained by a mentor who personally coaches and teaches them vital care skills and attitudes (such as compassion).

And to make sure their a well-motivate and on top their game, The Cedars Home Care compensates them a well. This means it is not your duty pay them for doing their job – leave that to us.

Home care experts across the London

The Cedars’ teams, including its dedicated carers, professional trainers and specialists, are all experienced in providing the perfect home care support that you and your family deserve.

We strongly believe that home is the best place to stay, especially when you’re not in the best of health. Your own home has the best ambiance for you to improve your health. By giving us your trust, it means you’re leaving your home care in the hands of well-trained carers. Also, we can choose the best support package for you, depending on the level of home care that is needed and required.

Personalized care for you and your family

By regularly monitoring your care support plan, we can absolutely make the best alternatives and resolution regarding your home care requirements. We can also arrange extra support and arrange additional trainings for your carer if needed.

We understand that every person’s support needs are constantly changing, might it be gradual or immediate. Anyhow, we are prepared for these changes, that’s why we have an adaptable service type only The Cedars can offer.

Our team will have a thorough discussion with you regarding your program and will walk you through every step of the way. Your program will basically be based regarding your required care and support. Every client has a unique support plan, which enables you to live with utmost ease and care. Procedures of the care plan will be fully checked and assessed so that we can provide a fitted care just for you and your family.

Every client has a unique support plan, which enables them to live with utmost ease and comfort. Procedures of the care plan will be fully checked and assessed so that we can provide a best-fitted care plan just for you and your family.

To fully monitor your home care support, we have ventured on an excellent technology where we can easily coordinate with you and your carer. This allows you to directly send your comments and suggestions for the continuous improvement of The Cedars.

Every carer is being issued a company mobile phone so that they can easily get in touch with the expert team, whenever needed. In this way, we can also update you with the best alternatives and immediate change of your home care support requirement.

Tell us your concerns!

We are available round-the-clock to discuss and find a home care option that is suitable for you. We can call you if you request a callback or you can reach us at 0300 124 5231.